Disconnecting Zoom
You can disconnect your Zoom account from Prospo at any time from Settings. Disconnecting removes your stored credentials and prevents new Zoom meetings from being created, but does not affect any existing meeting records or recordings.
Steps
- Go to Settings → Integrations
- Find Zoom under Meeting Tools
- Click Disconnect
- Confirm the action
Your Zoom credentials are deleted from Prospo immediately.
What happens after disconnecting
What happens
Zoom option in meeting scheduler
Disabled — you can no longer create Zoom meetings
Existing Zoom meeting records
Remain in Prospo — all meeting details, join links, and notes are preserved
Recordings already imported into Prospo
Remain in Prospo — accessible as normal
Recordings still in Zoom Cloud
Not deleted — they remain in your Zoom account until you remove them from Zoom's portal
Reconnecting Zoom
To reconnect, follow the steps in Connecting your Zoom account. You'll need your Zoom app credentials again (Account ID, Client ID, and Client Secret from Zoom Marketplace). Previously imported recordings are unaffected when you reconnect.