Importing contacts from Microsoft Outlook

1 min read

Import your personal Outlook contacts directly into Prospo when your Microsoft 365 account is connected.

Before you begin: Your Microsoft 365 account must be connected to Prospo. See Connecting your Microsoft 365 account.

Go to Contacts → Import Contacts
Select Microsoft Account
Your Outlook contacts load automatically — use the search field to filter by name or email
Select the contacts you want to import using the checkboxes, or tick the header checkbox to select all
Click Next: Map Clients to optionally link each contact to a client
Click Import

Outlook fieldProspo field

First name + last name

Contact name

First email address

Mobile phone (or business phone)

Phone

Only your personal Outlook contacts are imported — the Global Address List (your organisation's directory) is not included.

"Microsoft 365 is not configured for your organisation" — Contact your Org Admin to set up the Microsoft 365 connector.

"Outlook contact import has been disabled by your admin" — Contact your Org Admin to enable it.

"Please reconnect your Microsoft Outlook account" — Your connection has expired. Click Reconnect and sign in again.