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Support/Clients & Contacts/Managing Clients

Understanding client entity types

2 min read

When you create a client, you select an entity type that reflects how they are structured — as an individual, a company, a family, and so on. The entity type determines which relationship options are available for their contacts and how many contacts can be linked.


Entity types

Individual

A single person managing their own finances.

  • Maximum contacts: 1
  • Available relationships: Self, Spouse, Partner, Power of Attorney, Other
  • The contact's name is pre-filled from the client name automatically

Sole Trader

A person running a business in their own name.

  • Maximum contacts: 1
  • Available relationships: Self, Business Partner, Power of Attorney, Other
  • The contact's name is pre-filled from the client name automatically

Company

A company or corporate entity.

  • Maximum contacts: 20
  • Available relationships: Director, Business Partner, Trustee, Power of Attorney, Other
  • Additional profile fields: Primary Industry, Company Size

Family

A family group managed as a single client.

  • Maximum contacts: 20
  • Available relationships: Spouse, Partner, Child, Parent, Sibling, Other

Trust

A trust structure with trustees and beneficiaries.

  • Maximum contacts: 20
  • Available relationships: Trustee, Beneficiary, Power of Attorney, Other

Choosing the right type

If your client is…Use this entity type

A person with personal finances

Individual

A person trading under their own name

Sole Trader

A Pty Ltd or other company structure

Company

Multiple family members managed together

Family

A discretionary, unit, or other trust

Trust

The entity type can be changed after creation by editing the client — however, changing it may affect the available relationship types for existing linked contacts.