Disconnecting Microsoft 365

Microsoft 365 can be disconnected at two levels: a user can disconnect their own Microsoft account, or an Org Admin can disconnect the entire organisation's Microsoft 365 integration.

Disconnecting your personal Microsoft account

To unlink your individual Microsoft account from Prospo:

1. Go to Settings → Integrations
2. Find Microsoft Outlook and click Disconnect
3. Confirm the action

What this affects:

• You can no longer create Teams meetings through Prospo
• You can no longer import your personal Outlook contacts
• You can no longer access new Teams recordings or transcripts

What is not affected:

• Meetings, transcripts, and recordings already imported into Prospo remain intact
• Other team members' Microsoft connections are unaffected
• The organisation's M365 connection remains active

Disconnecting the organisation's Microsoft 365 integration (Org Admins)

To remove Prospo's connection to your organisation's Microsoft tenant entirely:

1. Go to Admin → Connectors
2. Find the Microsoft 365 card and click Disconnect
3. Confirm the action

What this affects:

• The entire Microsoft 365 integration is disabled for your organisation
• All users lose the ability to create Teams meetings, import Outlook contacts, and receive automatic recording and transcript imports
• Webhook subscriptions that deliver automatic recording notifications are deleted from Microsoft's end

What is not affected:

• All data already in Prospo — meetings, recordings, transcripts, imported contacts, and files — remains untouched
• Files stored in SharePoint remain in SharePoint; Prospo simply loses the connection to that storage location

Disabling individual features without disconnecting

If you want to turn off a specific feature rather than the entire integration, Org Admins can disable individual features from Admin → Connectors → Microsoft 365 without removing the connection:

• Turn off auto-recording to stop new Teams meetings from recording automatically
• Turn off Outlook contacts import to prevent users from importing Outlook contacts
• Turn off email to disable the Outlook email feature

Disabling individual features does not remove any tokens or stored data — the integration can be re-enabled at any time.