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Support/Clients & Contacts/Managing Contacts

Understanding contact relationship types

2 min read

When you link a contact to a client, you define the relationship between them — for example, whether they are the director of a company, a trustee of a trust, or a spouse in a family client. The available relationship types depend on the client's entity type.


Relationship types by entity type

Individual

RelationshipWhen to use

Self

The contact is the individual client themselves

Spouse

The client's spouse

Partner

The client's domestic partner

Power of Attorney

A person with legal authority to act for the client

Other

Any other relationship


Sole Trader

RelationshipWhen to use

Self

The contact is the sole trader themselves

Business Partner

A co-owner or key business associate

Power of Attorney

A person with legal authority to act for the client

Other

Any other relationship


Company

RelationshipWhen to use

Director

A director of the company

Business Partner

A co-owner or key business associate

Trustee

A trustee connected to the company

Power of Attorney

A person with legal authority to act for the company

Other

Any other relationship


Family

RelationshipWhen to use

Spouse

The primary client's spouse

Partner

The primary client's domestic partner

Child

A child of the family group

Parent

A parent of the family group

Sibling

A sibling of the family group

Other

Any other relationship


Trust

RelationshipWhen to use

Trustee

A trustee of the trust

Beneficiary

A beneficiary of the trust

Power of Attorney

A person with legal authority to act for the trust

Other

Any other relationship


Relationship type and primary contact

The relationship type does not affect which contact is the primary contact — that is set separately. A primary contact can hold any relationship type.